Archives FAQs

Why does the music disc have "So" and "Ti" instead of "Sol" and "Si"?

In Romance languages (Spanish, Portuguese, Italian, etc.) notes are named with solfège syllables—DO, RE, MI, FA, SOL, LA, SI, DO.

The solfège system used in many countries—including the United States—was revised in the 1800's so that all notes begin with a different letter. The 7th note Si was replaced with Ti. And all became 2 letter notes: Sol became So.

In American-, and British-English, the solfège syllables are DO, RE, MI, FA, SO, LA, TI, DO.


Do you ship internationally?

Yes we do. Please refer to the shipping cost for your specific market during checkout.


Does TIMIO have a warranty?

We provide a 1 year manufacturer warranty beginning from the date of purchase. In any case of TIMIO exhibiting a defect in normal use during the 1 year warranty period, TIMIO B.V. will, at its option, replace the product free of charge within a reasonable time after the defective product is returned.


How is TIMIO different from other kids audio players?

TIMIO puts kids in control. They choose the exact content they'd like to play. Unlike other audio players, TIMIO is also versatile and can play Nursery Rhymes, teach vocabulary, transform into a music instrument, help kids fall asleep, and play fairy tales all in one device. On top of all that, TIMIO is interactive, meaning it will ask questions to reinforce the learning process.


How durable is TIMIO?

TIMIO has been developed with kids in mind. It has been tested in the factory quality laboratory and can handle typical kids' rough handling with ease.


Where is TIMO manufactured?

TIMIO was designed in Europe with quality and safety in mind and manufactured in China. We have visited the factory in China to insure we work with a partner that upholds the highest international standards for quality and safety.


How will future content be updated on TIMIO?

TIMIO has an SD card accessible from the battery compartment. When we develop new discs with new content, these will be delivered on a new SD card to replace the existing one.


What age is TIMIO suitable from?

TIMIO is best suited for kids between 3-8 years of age. TIMIO can also be used by parents to play lullabies to help babies fall asleep quickly.


Can I add my own MP3 files to TIMIO?

TIMIO doesn't use the MP3 file format. It uses a proprietary encoding, so, It's not possible to add any sort of content to TIMIO.