Fix for TIMIO restarting issue

Revision date: 22 Nov 2020

We have identified an issue on some TIMIO units whereby the player restarts in the middle of Songs and Stories. This is due to a calibration issue and it takes just one minute to fix.

You will need to have access to a computer with an SD Card reader or an external SD Card reader that can be plugged into a PC.

1) Click on the the following link and download the file "data.bin".
When the window opens click on either of the download buttons (circled in red)  

2) Turn off TIMIO, take out the SD card located in battery compartment (to take out the SD card, push it in first and it will spring back out), and put the SD card in your PC.

3) On the SD card you will see a folder called "L00" . Copy and paste the "data.bin" file into that folder.

4) Then turn your TIMIO back ON and WAIT 20 SECONDS WITHOUT TOUCHING YOUR TIMIO, UNTIL IT'S FINISHED THE SOFTWARE UPDATE.

Let us know if you have any questions:   timio@timio.co

The TIMIO team.