Terms & Conditions

1) GENERAL

TIMIO B.V. is established in Amsterdam, The Netherlands
Chamber of Commerce registration number: 73399949
VAT registration number: NL859513683B01

The following terms apply to all deliveries and services of TIMIO B.V. By placing an order the customer agrees on these terms. TIMIO B.V. reserves the right to change these terms from time to time without notice.

All rights, obligations, offers, orders, and agreements entered into under these terms and conditions are subject exclusively to Dutch law.

By placing an order on TIMIO B.V.'s website the customer automatically agrees on TIMIO B.V.'s terms and conditions.

2) ORDERS

Customers can order on TIMIO B.V.'s website https://timio.co . Directly after an order has been placed, the customer will receive an email to confirm the order including order details and the total costs.

TIMIO B.V. reserves the right to refuse an order at any time which can result, for example, from one of the following:

The product ordered is not in stock

  • TIMIO B.V.'s inability to obtain authorisation of payment
  • The identification of an error within the product information, including price or promotion

If there are any problems with your order TIMIO B.V. will contact you as soon as possible.

3) PRICES

All prices on TIMIO B.V.'s website are in Euros and inclusive VAT (Value Added Tax). As TIMIO B.V. is registered for VAT in The Netherlands your order will be charged at the applicable Dutch VAT rate.

TIMIO B.V.'s VAT registration number is: NL859513683B01

Prices listed on the internet do not include the shipping charge. A shipping charge will be added during the order process, depending on delivery location for your order. We offer free shipping to some locations. 

4) PAYMENT

TIMIO B.V. accepts payment by

  • Visa
  • Mastercard
  • American Express
  • Paypal
  • iDEAL

5) SHIPPING   Click here

6) WARRANTY  Click here

7) LIABILITY

TIMIO B.V. has made every effort to display all information on its website as accurate as possible. However TIMIO B.V. reserves the right to refuse orders where the information, including prices and promotions, has been mis-published. TIMIO B.V. is not liable for consequences arising from incomplete or incorrect information on its website.

TIMIO B.V. cannot be held responsible for product deviations due to photo or monitor quality.

8) PRIVACY, COOKIES AND ADVERTISEMENTS  Click here

9) COMPLAINTS

TIMIO B.V. is making all effort to satisfy his customers. Nonetheless should be there a reason for dissatisfaction or questions, please contact TIMIO  B.V. by using our contact form.

10) CUSTOMER REVIEWS

Customers can submit comments or reviews about the products on TIMIO B.V.'s website. However TIMIO B.V. cannot be held responsible for the accuracy of these customer reviews.

11) COPYRIGHT

All rights, including copyright, in this website are reserved by or licensed to TIMIO B.V.. The contents of this website, including pictures, may not be copied, saved or distributed without prior written consent from TIMIO B.V.

12) OWNERSHIP

TIMIO B.V. is owner of the goods until receipt of full payment.

13) DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/  We do not intend to participate in dispute settlement proceedings before a dispute resolution body.